Run your platform on our secure infrastructure — or yours. Every option monitored 24/7 from our Dubai operations center.
Instant start on our secure cloud — zero infrastructure worries.
Your own isolated server — maximum performance & control.
Deploy inside your own infrastructure — full data ownership.
Most of the platforms we host did not start with us. Migrating one is a rehearsed procedure, not an adventure — and your customers should never notice it happened.
Hosting a telematics platform is not the same job as hosting a website, and buying it as though it were is how fleets end up with gaps in their history and customers on the phone. A website sits idle until someone visits. A GPS platform is the opposite: every tracker in the field holds an open connection and writes to your database around the clock, whether anyone is logged in or not. AlphaXCloud builds and runs that infrastructure for operators across the UAE, Saudi Arabia, Qatar, Oman and Kuwait — on our servers, or on yours.
Sales pages talk about CPU cores. The number that decides your hosting is simpler: device count multiplied by reporting frequency. A tracker reporting every 30 seconds produces 2,880 position records a day. A thousand of them produce close to 2.9 million records a day, and roughly 86 million a month — before you add ignition events, sensor readings, geofence crossings and driver-behaviour alerts on top.
This is why two fleets of the same size can need very different servers. A thousand delivery vans on a 10-second interval with video telematics is a heavier workload than five thousand trailers reporting every five minutes. Before we quote anything we ask for device models, reporting intervals and how much history you are contractually required to keep, because those three answers size the machine. If a hosting provider quotes you without asking them, they are guessing.
Cloud SaaS suits operators who want to be live this week and would rather not own infrastructure at all. You get a running platform on our managed cloud, updates and backups handled, and per-device billing that tracks your actual fleet. It is the right answer for most businesses under a few thousand devices, and for anyone still proving the model.
A dedicated server becomes worth it when your resource usage stops being bursty and becomes constant, when you need your own domain and a completely white-labelled environment, or when a client contract requires isolation from other tenants. You also get room to be noisy — heavy report generation and bulk API pulls stop competing with anyone else's workload.
On-premise is a data question more often than a technical one. Government contracts, defence-adjacent logistics and some enterprise tenders require that vehicle location data never leaves an organisation's own infrastructure. If that is your situation, we install and configure the platform inside your environment, train your team, and support it under a maintenance contract — you keep complete data sovereignty and we stay responsible for the software.
For operators in the GCC selling to government or semi-government clients, data residency is usually the first question in the tender document rather than the last. We can deploy in-region so that location data and its backups stay inside the country you are selling into, which is frequently the difference between a shortlist and a rejection.
Uptime percentages are easy to print and worth checking with arithmetic. A 99.9% SLA allows roughly 43 minutes of downtime in a 30-day month. A 99.5% SLA — which reads almost identical — allows more than three and a half hours. For a fleet operator whose customers are watching a live map, that difference is the difference between an incident and an apology.
Our 99.9% commitment covers the platform, and every plan carries free SSL, automated daily off-site backups and round-the-clock monitoring from our Dubai operations centre at no extra cost. Monitoring here means alerts on the things that matter for telematics specifically: listener ports accepting device connections, ingestion lag, database write latency and backup completion — not just whether the homepage returns a 200.
We regularly take over GPS platforms built by someone else, including installations the original vendor has stopped supporting. The audit comes first: what devices are connected, on which protocols, how much history exists, and what breaks if it moves. From there we build in parallel, re-point a pilot group of devices, and only cut the rest across once the pilot reconciles cleanly against the old system. Historical data comes with you — a tracking platform without its history is worth very little to a fleet manager defending a fuel claim.
The infrastructure runs from ten devices to twenty-five thousand assets and beyond, load-balanced, with resources added as your fleet grows rather than a migration every time you outgrow a tier. Map tiles are CDN-accelerated so the interface stays responsive on mobile connections across the region, and multi-region deployment is available where latency or residency demands it. Whether you are running our white-label GPS tracking platform, an IoT deployment or a custom application from our software team, it is the same operations group keeping it online.
Tell us your device count, your reporting interval and how long you need to keep history, and we will size the server properly and quote against it. Request a hosting quote or message us on WhatsApp — and if you are moving off another provider, ask for a migration plan first. It is free, and it will tell you exactly what the switch involves before you commit to it.
AlphaXCloud hosting runs on a 99.9% uptime SLA, with free SSL, daily backups and 24/7 monitoring from our Dubai operations centre.
Three options: managed cloud SaaS, a dedicated server, or an on-premise deployment on your own infrastructure. All are tuned for GPS tracking and IoT workloads.
Yes. Every plan includes free SSL, automated daily backups and round-the-clock monitoring at no extra cost.
Yes. We migrate and host existing GPS and telematics platforms, then monitor and maintain them 24/7 from Dubai. Contact us for a migration plan.
By device count multiplied by reporting interval, plus how long you keep history. A tracker reporting every 30 seconds writes 2,880 records a day, so a thousand devices produce close to 2.9 million a day. We ask for device models, intervals and your retention requirement before quoting, because those three answers size the machine.
Yes. We deploy in-region so that location data and its backups remain inside the country you are selling into. For government and semi-government tenders in the GCC this is usually a requirement rather than a preference, so raise it with us early.
Roughly 43 minutes across a 30-day month. It is worth checking this arithmetic on any hosting offer: a 99.5% SLA reads almost the same but allows more than three and a half hours in the same period.
No. Historical data is imported and verified before any devices are re-pointed, and we reconcile reports against your old system before cutover. A tracking platform without its history is worth very little when you need to defend a fuel claim or an insurance dispute.
Almost never. Devices are re-pointed to the new server by SMS command or remote configuration, batched fleet by fleet, with the old endpoint kept live during the window. The platform supports over 1,000 device models including Teltonika, Concox and Queclink.
The things that matter for telematics specifically: listener ports accepting device connections, ingestion lag, database write latency and backup completion — not just whether the homepage returns a 200. Alerts go to our Dubai operations centre around the clock.
Tell us your fleet size and we'll recommend the perfect hosting setup.
Talk to an Engineer →